Knowledge base

Manuals & tutorials

1. FELIX Pro 1 - heated bed improvement
2. How to apply kapton tape
3. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
4. User manuals and Quickstart manuals
5. Clean hot-end, unclog hot-end

3D printing Tips and tricks

1. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
2. Clean hot-end, unclog hot-end
3. How To Pause A Print Via Gcode
4. Decrease Homing Temperature Of Z-Axis
5. Lower Minimum Extrusion Temperature

View All 8 articles

Troubleshooting - Print Preparing Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. "Home All Or Home Z", Freezes Up Printer
3. Blank (Blue) Screen FELIX Pro Series After Turning On
4. Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed)
5. One Of Motors Not Working, Printer Axis Not Moving.

View All 10 articles

Troubleshooting - Printjob Startup Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed)
3. Humming Noise From Heated Bed, TEC 4
4. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
5. Nozzle(S) Too Close /Too Far To Bed, During First Layer

View All 11 articles

Troubleshooting - Issues During Printing

1. Manually Turn Off Filament Detection (Pro Series)
2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
3. The Z Axis Makes A Lot Of Noise When Moving
4. Printed Part Sags After A Few Layers
5. Idler Pulley Pro Series Makes Noise

View All 9 articles

Troubleshooting - Issues After Printing, Print Quality

1. Shifted Prints, Jumps During Printing
2. Holes In Printed Object Or Very Brittle Parts
3. Bad Final Part Print Quality
4. Z-Axis Moves Down Slowly When Idle For Pro

Troubleshooting - DIY kit related

1. Z-Sensor Issues, Leveling Not Working Tec 4
2. How to apply kapton tape

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty