Knowledge base

Manuals & tutorials

1. FELIX Pro 1 - heated bed improvement
2. How to apply kapton tape
3. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
4. User manuals and Quickstart manuals
5. Clean hot-end, unclog hot-end

3D printing Tips and tricks

1. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
2. Decrease Homing Temperature Of Z-Axis
3. Lower Minimum Extrusion Temperature
4. Adjust The Filament Clamping Mechanism (Pro Series)
5. How To Print Flexible Filament.

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Troubleshooting - Print Preparing Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. One Of Motors Not Working, Printer Axis Not Moving.
3. Printer Doesn't Start Printing
4. The Extruder Makes A Loud Clicking Noise And No Material Is Being Extruded
5. Humming Noise From Heated Bed, TEC 4

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Troubleshooting - Printjob Startup Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Humming Noise From Heated Bed, TEC 4
3. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
4. Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed)
5. The Z Axis Makes A Lot Of Noise When Moving

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Troubleshooting - Issues During Printing

1. Manually Turn Off Filament Detection (Pro Series)
2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
3. The Z Axis Makes A Lot Of Noise When Moving
4. Hot-End PEEK Part Melted
5. Shifted Prints, Jumps During Printing

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Troubleshooting - Issues After Printing, Print Quality

1. Shifted Prints, Jumps During Printing
2. Holes In Printed Object Or Very Brittle Parts
3. Bad Final Part Print Quality
4. Z-Axis Moves Down Slowly When Idle For Pro

Troubleshooting - DIY kit related

1. How to apply kapton tape
2. Z-Sensor Issues, Leveling Not Working Tec 4

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty