Knowledge base

Manuals & tutorials

1. How to apply kapton tape
2. User manuals and Quickstart manuals
3. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
4. Clean hot-end, unclog hot-end
5. FELIX Pro 1 - heated bed improvement

3D printing Tips and tricks

1. How To Pause A Print Via Gcode
2. How to apply kapton tape
3. Lower Minimum Extrusion Temperature
4. Manually Turn Off Filament Detection (Pro Series)
5. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)

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Troubleshooting - Print Preparing Issues

1. Blank (Blue) Screen FELIX Pro Series After Turning On
2. "Home All Or Home Z", Freezes Up Printer
3. Manually Turn Off Filament Detection (Pro Series)
4. Printer Doesn't Start Printing
5. One Of Motors Not Working, Printer Axis Not Moving.

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Troubleshooting - Printjob Startup Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Nozzle(S) Too Close /Too Far To Bed, During First Layer
3. Z-Sensor Issues, Leveling Not Working Tec 4
4. Z-Axis Moves Down Slowly When Idle For Pro
5. The Z Axis Makes A Lot Of Noise When Moving

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Troubleshooting - Issues During Printing

1. Idler Pulley Pro Series Makes Noise
2. Manually Turn Off Filament Detection (Pro Series)
3. Shifted Prints, Jumps During Printing
4. "Click To Reheat" Dialogue, Filament Detection (Pro Series)
5. Printed Part Sags After A Few Layers

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Troubleshooting - Issues After Printing, Print Quality

1. Z-Axis Moves Down Slowly When Idle For Pro
2. Holes In Printed Object Or Very Brittle Parts
3. Bad Final Part Print Quality
4. Shifted Prints, Jumps During Printing

Troubleshooting - DIY kit related

1. How to apply kapton tape
2. Z-Sensor Issues, Leveling Not Working Tec 4

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty