Knowledge base

Manuals & tutorials

1. How to apply kapton tape
2. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
3. Clean hot-end, unclog hot-end
4. FELIX Pro 1 - heated bed improvement
5. User manuals and Quickstart manuals

3D printing Tips and tricks

1. Lower Minimum Extrusion Temperature
2. How To Print Flexible Filament.
3. How to apply kapton tape
4. How To Pause A Print Via Gcode
5. Adjust The Filament Clamping Mechanism (Pro Series)

View All 9 articles

Troubleshooting - Print Preparing Issues

1. "Home All Or Home Z", Freezes Up Printer
2. Blank (Blue) Screen FELIX Pro Series After Turning On
3. One Of Motors Not Working, Printer Axis Not Moving.
4. The Extruder Makes A Loud Clicking Noise And No Material Is Being Extruded
5. Printer Doesn't Start Printing

View All 10 articles

Troubleshooting - Printjob Startup Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Humming Noise From Heated Bed, TEC 4
3. Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed)
4. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
5. The Z Axis Makes A Lot Of Noise When Moving

View All 11 articles

Troubleshooting - Issues During Printing

1. Shifted Prints, Jumps During Printing
2. Hot-End PEEK Part Melted
3. "Click To Reheat" Dialogue, Filament Detection (Pro Series)
4. The Z Axis Makes A Lot Of Noise When Moving
5. Idler Pulley Pro Series Makes Noise

View All 9 articles

Troubleshooting - Issues After Printing, Print Quality

1. Bad Final Part Print Quality
2. Holes In Printed Object Or Very Brittle Parts
3. Shifted Prints, Jumps During Printing
4. Z-Axis Moves Down Slowly When Idle For Pro

Troubleshooting - DIY kit related

1. Z-Sensor Issues, Leveling Not Working Tec 4
2. How to apply kapton tape

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty