Knowledge base

Manuals & tutorials

1. How to apply kapton tape
2. User manuals and Quickstart manuals
3. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
4. Clean hot-end, unclog hot-end
5. FELIX Pro 1 - heated bed improvement

3D printing Tips and tricks

1. How To Pause A Print Via Gcode
2. How to apply kapton tape
3. Lower Minimum Extrusion Temperature
4. Manually Turn Off Filament Detection (Pro Series)
5. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)

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Troubleshooting - Print Preparing Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Blank (Blue) Screen FELIX Pro Series After Turning On
3. "Home All Or Home Z", Freezes Up Printer
4. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
5. Printer Doesn't Start Printing

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Troubleshooting - Printjob Startup Issues

1. Manually Turn Off Filament Detection (Pro Series)
2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
3. Humming Noise From Heated Bed, TEC 4
4. Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed)
5. Nozzle(S) Too Close /Too Far To Bed, During First Layer

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Troubleshooting - Issues During Printing

1. Hot-End PEEK Part Melted
2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
3. Idler Pulley Pro Series Makes Noise
4. Manually Turn Off Filament Detection (Pro Series)
5. Shifted Prints, Jumps During Printing

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Troubleshooting - Issues After Printing, Print Quality

1. Z-Axis Moves Down Slowly When Idle For Pro
2. Holes In Printed Object Or Very Brittle Parts
3. Bad Final Part Print Quality
4. Shifted Prints, Jumps During Printing

Troubleshooting - DIY kit related

1. How to apply kapton tape
2. Z-Sensor Issues, Leveling Not Working Tec 4

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty