Knowledge base

Manuals & tutorials

1. How to apply kapton tape
2. User manuals and Quickstart manuals
3. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)
4. Clean hot-end, unclog hot-end
5. FELIX Pro 1 - heated bed improvement

3D printing Tips and tricks

1. How To Pause A Print Via Gcode
2. How to apply kapton tape
3. Lower Minimum Extrusion Temperature
4. Manually Turn Off Filament Detection (Pro Series)
5. Connect peripherals to the Pro 2/3 Touch, webcam and ethernet (LAN)

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Troubleshooting - Print Preparing Issues

1. Blank (Blue) Screen FELIX Pro Series After Turning On
2. "Home All Or Home Z", Freezes Up Printer
3. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
4. Manually Turn Off Filament Detection (Pro Series)
5. Printer Doesn't Start Printing

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Troubleshooting - Printjob Startup Issues

1. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
2. Manually Turn Off Filament Detection (Pro Series)
3. Nozzle(S) Too Close /Too Far To Bed, During First Layer
4. Z-Sensor Issues, Leveling Not Working Tec 4
5. Z-Axis Moves Down Slowly When Idle For Pro

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Troubleshooting - Issues During Printing

1. Hot-End PEEK Part Melted
2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC
3. Idler Pulley Pro Series Makes Noise
4. Manually Turn Off Filament Detection (Pro Series)
5. Shifted Prints, Jumps During Printing

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Troubleshooting - Issues After Printing, Print Quality

1. Z-Axis Moves Down Slowly When Idle For Pro
2. Holes In Printed Object Or Very Brittle Parts
3. Bad Final Part Print Quality
4. Shifted Prints, Jumps During Printing

Troubleshooting - DIY kit related

1. How to apply kapton tape
2. Z-Sensor Issues, Leveling Not Working Tec 4

Order and Returns

1. Shipping
2. Orders And Returns
3. Warranty