Troubleshooting - Issues During Printing

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  1. Manually Turn Off Filament Detection (Pro Series) If for some reason the filament detection seems to fail (or in your situation it is not required or wanted), you can disable it manually via the manual control panel in FELIXbuilder. You basically send some gcode commands directly to the printer in the send command textbox.This is the ...
  2. Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC When printer doesn't heatup, it could be that the the printer went in standby mode to save power. Only applicable to FELIX 3.1 and older. To get printer out of standby mode do one of the following. Please press "on/off" button twice in repetier-host interface. or on display unit Press ...
  3. Hot-End PEEK Part Melted Some customers reported constant failure of the Hot-end Peek part in the FELIX 3.1(and older) hot-ends. The causes for this are: Thermistor connected to the wrong hot-end in case of dual head. The thermistor is defect, it measures a lower temperature than it is in reality. The peek part ...
  4. The Z Axis Makes A Lot Of Noise When Moving This normally only applies to the FELIX 3 and TEC series. When the z-axis makes a squeeking noise, please apply some grease on the z-axis. Apply a small amount of thick ball bearing grease to ensure smooth motion.  
  5. Filament Not Extruding/ Clogged Hot-End / Air Printing The causes for extrusion failure are listed in below categories from most common to least common. Filament transport before entering hot-end Most cases are because of the filament is hindered to enter the print head properly. Filament guiding accessoires not used. Make sure to use the ...
  6. Printed Part Sags After A Few Layers This is typically a case of overheating or large overhangs in the print object. Normally overheating occurs if you want to print a small object too fast. Tips to prevent this:  Print more small objects at the same time Lower print speed Lower print temperature by 5 to 10 degC
  7. Idler Pulley Pro Series Makes Noise The idler pulley of the FELIX pro 1 and first few hundred pro 2's can make a rattling noise over time. This is cuased by the needle bearing which can worn out over time. We have updated the idler pulley mechanism, by a different idler pulley to fix this. Please contact the support department for ...
  8. "Click To Reheat" Dialogue, Filament Detection (Pro Series) If your print gets interrupted and you get the message “Click to reheat” on the display, that means the printer has detected that the filament is not being fed trough at the expected rate. The printer pauses the print job at hand and will wait for the user to check the issue. While it is ...
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