Troubleshooting - Print Preparing Issues
- Manually Turn Off Filament Detection (Pro Series) If for some reason the filament detection seems to fail (or in a situation where it is not required or wanted), you can disable it manually. For all options to disable it, the following command is sent to the printer. M602 S0 P1 Send manually the above command to the printer via slicer software Place command in a text based ...
- Cannot Connect My Printer To The Computer If you cannot connect your printer to the printing software computer, please follow the next steps. Make sure the USB cable is properly connected to the computer Make sure the printer is turned on. Check the connection settings of the software and be sure the right COM port is selected. Mosts programs have a COM port ...
- Printer Doesn't Start Printing Printer is currently heating up, please be patient. The display units says Printing... and in Repetier-Host it should say heating up. Check if the temperatures are rising to the required setpoints. SD card defect. Some cards are corrupt and get read incorrect by the control board. This also normally is accompanied with wrong ...
- One Of Motors Not Working, Printer Axis Not Moving. When everything is ok with the printer, the motor is not allowed to move when: The temperature of the selected extruder is not above 150 degrees Celcius. There is a safety feature built in preventing cold extrusion. An axis of the motor is not homed yet. (homing means that the motor has not found its zero position yet. This is ...
- Printer Doesn't Heatup, Stops Heating, Heater Decoupled / DEF / DEC When printer doesn't heatup, it could be that the the printer went in standby mode to save power. Only applicable to FELIX 3.1 and older. To get printer out of standby mode do one of the following. Please press "on/off" button twice in repetier-host interface. or on display unit Press emergency stop button Disconnect and then ...
- Homing Issues, Printing In The Air, Z Sensor Triggered, Bed Leveling Issues(G32/G33 Leveling Failed) In general the z-sensor circuit is not working properly when you have one of the following issues: Z-axis only moves a few mm downwards when homing. Printing/extruding in the air. Bed leveling not working. (G32/G33 leveling failed) Persistent "Z-sensor triggered" message when idle (only for Pro-series) During printing, the ...
- "Home All Or Home Z", Freezes Up Printer For the FELIX Tec 4 and Pro series. The extruder heaters heatup before a z-home movement (negative z-movement untill endswitch is triggered) is performed. This is done for the following reasons. Prevent damage of kapton in case there is a small plastic blob on the nozzle especially for the TEC Also for the pro series it gives ...
- Humming Noise From Heated Bed, TEC 4 The TEC 4, can give a humming noise from the bed heater. Especially when it is near its setpoint temperature and the printer is idle. The temperature controller quickly starts to control the temperature to an as stable as possible temperature. This switching happens at high frequency which is audible. This causes no issues. At ...
- The Extruder Makes A Loud Clicking Noise And No Material Is Being Extruded When during printing you hear a clicking/ticking noise coming from the print-head. It is most likely the sound of the stepper motor stagnating and skipping a motor-step. This is not harmfull to the printer or motor. The most common causes for this. Extruding too fast at to low temperature. Printing at a too high infill, where ...
- Blank (Blue) Screen FELIX Pro Series After Turning On In some rare occassions, the firmware of the printer can be removed by powercycling the printer (turning it on and off) very fast. It is easy to fix, by just reinstalling the firmware. Please check the download section of your printer and go to the firmware folder to get the latest firmware.